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Our Dealer Rating System

Our ratings are based on satisfaction surveys completed by real customers who we contact after their visit to one of our dealerships. Customers are asked a range of questions.

The star rating system is based on customers answering the question: "Would you recommend the dealer to family and friends?" Dealers must have had at least ten responses to their survey to achieve a star rating.

What Our Star Ratings Mean:

  • 5 Stars - 95%-100% of customers would recommend this dealership
  • 4.5 Stars - 85%-94% of customers would recommend this dealership
  • 4 Stars - 75%-84% of customers would recommend this dealership
  • 3.5 Stars - 65%-74% of customers would recommend this dealership
  • 3 Stars - 55%-64% of customers would recommend this dealership
  • 2.5 Stars - 45%-54% of customers would recommend this dealership
  • 2 Stars - 35%-44% of customers would recommend this dealership
  • 1.5 Stars - 25%-34% of customers would recommend this dealership
  • 1 Stars - 15%-24% of customers would recommend this dealership
  • 0.5 Stars - 5%-14% of customers would recommend this dealership
  • 0 Stars - 0%-4% of customers would recommend this dealership

Would you like us to let you know about Mitsubishi special offers, events, services and products by email?

Saying yes gives your consent for the details you entered in this form to be used by Mitsubishi Motors in the UK and its affiliates* to send you these emails.

If you change your mind you can withdraw your consent at any time by using the ‘unsubscribe’ link in the emails we send you or by emailing mitsubishimotorsuk@mitsubishi-cars.co.uk

For more information on the use of personal data by Mitsubishi Motors in the UK, please see our full Data Privacy Statement.

*Mitsubishi Motors in the UK is the trading name of The Colt Car Company Ltd. Its affiliates are Spitalgate Dealer Services Ltd and Shogun Retail Ltd.

*Official NEDC EU MPG test figure shown as a guide for comparative purposes and is based on the vehicle being charged from mains electricity. This may not reflect real driving results. Up to 33 mile (28 mile under new WLTP testing) EV range achieved with full battery charge. 532 mile total range achieved with combined full battery and petrol tank. Actual range will vary depending on driving style and road conditions. Outlander PHEV range fuel consumption in mpg (ltrs/100km): Full Battery Charge: no fuel used, Depleted Battery Charge: 50.4mpg (5.6), Weighted Average: 159.5mpg (1.8), CO2 emissions: 40.3 g/km.

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